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Washing underwear in kettles and raiding the breakfast buffet: Strange hotel guest habits revealed

to Breakfast Buffet Raids Washing underwear in kettles and raiding - Travelers often think they've mastered hotel etiquette, but a recent study reveals some

Desk Travel
Published June 25, 2026
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Foto : Robert Jones - poinews.com

Strange Hotel Guest Behaviors: From Kettle Laundry to Breakfast Buffet Raids

Poinews.com – Travelers often think they’ve mastered hotel etiquette, but a recent study reveals some bizarre habits that challenge common sense. From washing underwear in kettles to raiding breakfast buffets, British guests showcase unconventional practices that have sparked debate. Hotels.com, in partnership with etiquette expert William Hanson, unveiled a guide titled “Modern Hotel Etiquette Handbook”, which highlights 10 unexpected behaviors, including the controversial act of using room kettles for laundry and the etiquette of buffet raiding.

Survey Insights on Unconventional Hotel Habits

The research, conducted with input from 2,000 British adults, found that 33% of participants admit to taking food from the breakfast buffet for later consumption. Over a third also confessed to booking fewer guests than they planned to stay, a cost-saving strategy that sometimes backfires. Conversely, only 2% of respondents found public displays of affection near pools or disrespectful treatment of staff acceptable. These findings underscore the diversity of behaviors that shape hotel guest experiences.

“Washing underwear in kettles and raiding the breakfast buffet are habits that deserve closer scrutiny,” remarked William Hanson, the guide’s co-author. Despite the criticism, 23% of travelers see these actions as minor infractions, while others consider them outright rebellions against hotel norms. The study emphasizes that such practices can disrupt the harmony of shared spaces and create tension with staff or fellow guests.

Etiquette Rules for Hotel Guests

According to the guide, maintaining respect for hotel staff is essential. Being rude to cleaners or managers is ranked as the worst behavior, with Hanson urging guests to treat all workers with genuine courtesy. This not only enhances the overall experience but also encourages better service and efficiency. Additionally, corridors should remain quiet zones, as loud conversations or slamming doors are seen as disruptive to other guests.

Drinking habits also face scrutiny. While enjoying a few drinks is common during holidays, turning it into a “public performance” is frowned upon. Moderation ensures a balance between personal enjoyment and shared respect. Similarly, smoking indoors, though still practiced in some regions, can lead to costly damages or even evacuations, making it a habit best avoided.

Keeping rooms tidy is another priority. While guests aim to make their spaces feel like home, excessive clutter can frustrate housekeeping teams. A neat room benefits both the guest and the staff, offering a more pleasant environment after a long day. Guests are also advised to limit takeaways, as removing items like pillows or robes may result in unexpected charges or embarrassment.

One of the most surprising findings relates to the breakfast buffet. While it’s a popular spot for guests to gather, the guide highlights that queueing etiquette is often overlooked. Overindulgence at this time can create tension among diners, undermining the social harmony of the morning meal. The study suggests that guests should follow the flow of the buffet, avoiding the temptation to raid it without restraint.

Moreover, the act of washing underwear in kettles has become a topic of discussion. While some view it as a practical solution for quick laundry, others argue it’s unhygienic and disrespectful. The study reveals that 23% of travelers consider this behavior a major faux pas, even as 15% admit to doing it regularly. This practice, though common, may reflect a growing trend of guests prioritizing convenience over traditional cleanliness standards.

The survey also uncovered habits that reflect broader cultural attitudes. For instance, 25% of respondents said they would take extra toiletries or small items like soap or shampoo without asking. These actions, while seemingly harmless, can lead to confusion about room supplies and charges. The guide encourages guests to be mindful of their consumption, ensuring they don’t overstep their bounds in the shared spaces of a hotel. By embracing these guidelines, travelers can contribute to a more pleasant environment for everyone.

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